Frequently Asked Questions
1. What programs do you offer?
We offer a wide-variety of programs for children and adults, including group classes, private instruction, school- and business-based programs and experiential learning programs.
2. What’s an experiential program?
Our Experiential Programs are an alternative to traditional language learning and offer both the serious learner and entertainment-seeker an “experience” – sometimes in dining, sometimes with wine-tasting, others in travel-oriented settings. Learning is not the primary objective, but a by-product. We call it “Serious Fun!” We offer experiential programs several times per year.
3. When do group classes start?
Our group classes are part of our FLEXGROUPS Language Learning Community. They meet weekly at our St. Matthews location (503 Washburn Ave.) There are NO PUBLISHED SCHEDULES, as we form groups around when our students want to meet. Find out more about FLEXGROUPS and complete your No Commitment Language Learner Profile.
4. How much do group classes cost? Are materials included?
Our FLEXGROUPS cost $99 per month, which includes weekly 75 minute sessions for 48 weeks. Materials are included.
5. What materials or books do you use for group classes?
For our Spanish programs, we have developed our own proprietary curriculum. For our Non-Spanish programs, we have selected 3rd party books which our instructors have endorsed.
6. How do I find out what the correct class is for me?
The best way to find the right class is to complete a Language Learner Profile to let us know how proficient you are in the language you want to study. Options include total beginner, relative beginner, somewhat proficient, conversational, and advanced. We will either recommend an existing group for you to join, or look for others who have similar experience to form a group around.
7. What if I miss a class or can’t finish the program?
FLEXGROUPS are, well, flexible! Missed classes can be credited to future month’s instructional fees ($20 credit, limit one credit per month.) If you miss a class and want to catch up, we offer a $35 private make-up class with your instructor – which is a 40% discount off of standard private instruction rates. Should you not be able to continue with instruction, simply notify us within one week of next month’s charge, and we will discontinue monthly charges.
8. When am I going to be able to speak the language? Are your classes really conversational?
Learning to speak a foreign language is a process. While everyone learns a little differently, the adage that practice makes perfect is applicable. Since our emphasis is on conversational learning and we use live instructors, we believe that our students learn to speak proficiently more quickly than a pure grammar method. A student committed to studying the language can become “conversational” within a year.
9. Do you offer classes in languages not listed on your website?
We are proud to promote our language instruction in Spanish, French, German, Italian, Arabic, Chinese, Japanese, Korean, Portuguese, Russian and ESL. We frequently receive requests from prospective clients wishing to study other languages (for example, Dutch, Swedish, Greek) and we usually have the ability to locate instructors for private lessons! We are excited to have connections to many talented langauge instructors from the area.
10. Do you offer private tutoring/instruction? How much is it?
Absolutely! Private instruction is one of our most popular offerings. It is not only one of the most effective forms of instruction, it is also the most flexible for busy individuals and families. Visit our Language Instruction Page for more information.
11. When can I start a private class?
One of the biggest advantages of private instruction is that it can begin and end when you want! We recommend private instruction last between 1-2 hours and we schedule classes at your convenience!
12. Where does tutoring take place?
Another advantage of private instruction or tutoring is that we can hold those sessions at our St. Matthews location, at your home, business location, school or another location in the community that is convenient and conducive to learning.
13. What are my options for enrolling? How do I pay?
For group classes and events, our online enrollment is the easiest to review options, enroll, and pay. To join a FLEXGROUP, completing your Language Learner Profile is the easiest way to get started. For private instruction, contact us through one of our Language Flag Pages (see bottom of page) or review our Language Instruction Page. If you are ready to go, completing our New Private Instruction Student Profile will give us the information we need to find a private instructor for you! Prior to starting instruction, one of our staff will contact you with payment options including paying by credit card, bank draft, and payment plans.
14. Does Los Monitos offer a Loyalty or Discount program?
For private instruction students, our Month-to-Month option offers our best discount of 10% on private instruction. It’s easy to set up, payments are automatically drafted from your bank on a monthly basis, and you can discontinue with 15 days notice.
15. Do you offer classes for families? How much do they cost?
We pride ourselves in providing highly customized programs for our clients. Many times, families want to learn a language together. Based on the family’s specific objectives, we will build a program suited to accomplish those objectives. Cost is generally a function of a) number of people, b) number of instructional hours, and c) complexity of the program. Contact us directly with these requests or complete our Family Language Program Profile.
16. Do you have children’s programs? What do they learn?
Yes! Our company began providing instruction in daycares over 18 years ago. We continue to offer classes for children in daycares, after-school programs, home schools, at our St. Matthews location, and private instruction. Obviously, programs for children are delivered through age-appropriate methods and have different objectives than adult programs. Children do tend to have fewer obstacles to language acquisition and learn vocabulary and accents very quickly. View our Kid’s Page for more information.
17. Are there “levels” for children programs?
Yes. Our programs rotate through various modules which allow new children to join without difficulty. For younger children, exposure is the key until they reach and age where they can begin understanding grammar and having basic conversations.
18. Do you do any after school programs?
Yes! We regularly offer Spanish, French, and Chinese after-school programs. We work closely with each school to structure the program that best fits their school and interested students. Spanish programs like Diversión y Juegos (Fun & Games), International Cooking, and International Spy Camps are popular. See our School’s Page for more information.
19. How can I get my child’s school to run one of your after school programs?
If you would like to get an after-school program at your child’s school, we simply have to be connected to one of the school administrators. With a supportive administration and a minimum of 8-10 students, we can offer a great after-school experience for kids. We typically offer our after-school programs one day per week, but can adapt the schedule if desired.
20. Do you offer summer camps?
We have wonderful Summer Camp offerings! All of our Summer Camps are themed and we always offer a mix of camps that appeal to many interests and cultures. Popular programs include our International Cooking Camps (French, Spanish, Italian, Asian, and European), International Spy Camps, Los Piratas (the pirates), and GNN International Broadcasters. See our Kid’s Page for more information.
21. Do you offer any translation or interpreting services?
Interpreting and translation represents a major portion of our overall business. We provide these services for the best companies in our community, as well as individuals needing small translations like marriage certificates and educational transcripts. For more information, visit our Translation and Interpreting Page.
22. Do you do any immersion programs?
When a client desires, we can develop a program that is near-immersion. Of course, the best immersion experience is to travel to the target country itself. Through daily instruction and exclusive use of target language, an immersion experience can be achieved. These programs are custom designed and proposed.
23. Are your instructors native speakers? Can I request specific instructors?
We employ both native and near-native speaking instructors. We do our best to match instructors to the specific needs of our clients, and in many cases a native speaker is desired. Our non-native speakers are rigorously chosen and in most situations can provide a phenomenal experience for students.
24. Do you provide background checks for your instructors?
Yes. Basic background checks are completed on our instructors. We also comply with specific requirements of clients, for example when teaching in childcare environments. If you have any additional questions, please CONTACT US at any time!